Interlibrary Loans & Document Delivery
Interlibrary Loans & Document Delivery Service obtains items from other libraries, both within Australia and overseas, that are not held in the University of Canberra Library.
This service is available to all current University of Canberra staff and students.
The Document Delivery Service is not available to Alumni or Community members.
Place and check your requests in the Library Catalogue (Library Search).
If you have not used this service before, please see the New Users section.
When placing a request
- Log into your Library account
- Search the Library catalogue – If you don't find what you are looking for, click 'Expand your search' or 'Search External Libraries' in the drop down next to the search bar
- Open the record you require and click 'Request' in the blue tile.
What do you have access to?
The interlibrary loans and document delivery service supports your work, study and research by locating additional resources for you.
We can obtain:
- Journal articles
- Conference papers
- Books
- Book chapters
- Theses
Requests for material that is currently held in UC's print and electronic collections will not be supplied.
There is no direct cost to you to use this service. Your faculty or department will cover the cost for requests relating to your work, study or research.
How long will it take to fill my request?
Most requests are filled within 7-10 working days, however this can vary depending on the availability of the material, and the location and type of supplier. Overseas requests usually take longer to fill.
If you need to fast track your request, or require delivery sooner than the usual turnaround times, you must alert Document Services:
- Indicate urgency in the Comments field of the request, or
- Email Document Services citing your request number once you have submitted your request.
Collecting your request
Articles and book chapters |
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Books and other loans |
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Once you have your request
Loan periods
Journal articles do not need to be returned.
The due date for books is set by the lending library. You can check the due date of your book by logging into . Please ensure that loans are returned by the due date to avoid fines and overdues.
Returning your loans
Items may be returned to the Library Service Desk or placed in the external return chutes.
Renewals
Not all interlibrary loans can be renewed.
If your book can be renewed, please email Document Services a few days before the item is due so we can arrange a renewal with the lending library.
Overdues
Interlibrary loan items must be returned by their due date. If the item becomes overdue you will be blocked from borrowing until it is returned.
Very overdue interlibrary loans attract a charge of $250 and a non-refundable processing fee of $23.50. Any additional charges levied by the lender will also be passed onto the borrower.
Lost or damaged items
If an item is lost or damaged while in your possession you will be responsible for any charges made by the supplying library and any cost to the University of Canberra Library. If this occurs, please contact Document Services.
Copyright
All interlibrary loan and document delivery requests must comply with Australian copyright laws. For more information about copyright, please see the University's .
Information for other libraries
Document Delivery Services supplies loans and copies from the University of Canberra (UC) collections. We accept requests from libraries, commercial, and government organisations within Australia and internationally.
We supply according to the (ILRS code).
- We don’t provide document delivery services to libraries whose supply policy is not to supply from their collection
- We don’t provide document delivery services to individuals. Individuals can request this service from their own libraries who submit requests on their behalf
- provides a digital reproduction service
UC uses Rapido/RapidILL and the Libraries Australia Document Delivery (LADD) system.
Levels of service and charges
Information about our prices, lending conditions and requesting methods is available from the .
The UC Library's NUC symbol is AUC.
OCLC ID is LF1
Document Delivery Services for overseas libraries
Overseas libraries can submit document supply requests via email: docdel@canberra.edu.au
Pre-registration is required, complete this form to register.
We follow the IFLA International Resource Sharing and Document Delivery Principles and Guidelines.
The costs are:
- Loans –4 IFLA vouchers
- Copies – 2 IFLA vouchers
You can find more information on Directory.
Contact Information
Email: docdel@canberra.edu.au
Phone: +61 2 6201 5729
Postal Address:
Document Services
Library, Building 8
11 Kirinari St.
University of Canberra
Bruce ACT 2617
Australia